Guest Services

Amenities, Guestrooms

Our 27-story landmark hotel tower has 310 beautifully appointed deluxe rooms, including 32 suites and six oasis casitas. Each casita has an indoor fireplace and an outdoor private lounging pool.

Our contemporary California style guest rooms and casitas are beautifully appointed with quality hardwood furniture and artwork, and exceptionally well planned for the comfort and convenience of business travelers and vacationers.

Choose two queen-sized beds or a king in any room. Smoking and non-smoking rooms are available. Sleep on super-plush mattresses encased in luxurious European linens, with down-filled duvets and down pillows. Enjoy a personal spa in every bathroom where walk-in oversized showers have special ledge seats for relaxation.

Every guest room has a 27-inch plasma flat-screen television; a dual-line telephone with voicemail and speaker-phone function; high-speed Internet access; in-room safe, coffee service and refreshment center; and a host of personal amenities to make your stay as comfortable and restful as possible.

We provide 24-hour room service, nightly turn-down service and a complimentary newspaper daily.

Spa and Salon

Sage The Spa and Salon at Morongo, offers relaxing, refreshing face and body treatments, and full-service salon, and a full line of delightful Sage spa products. Gift certificates are available.

Sage Spa and Salon Hours of Operation

Sage Spa hours are Monday-Thursday 10am-7pm, Friday 10am-8pm, Saturday 9am-8pm, Sunday 9am-7pm, including holidays. The fitness center is available 24 hours for hotel guests. The sauna, steamroom and lockers are available during Sage Spa hours.

Reservations are necessary. Call 877-SAGE-SPA.

Fitness Center

Exercise in our spacious fitness center, open 24 hours a day and equipped with elliptical machines, stair masters, and treadmills, all with individual flat-screen television monitors.

The Gift Shop at Morongo

Offers the best products and brands all in one convenient location.  Coca-Cola products, snacks, travel essentials, clothing, glassware, and Dominican Cigars are all available to ensure maximum comfort during your stay.  Souvenirs and sundries are just the beginning of the wide array of products the Gift Shop offers.  Specialty gifts including handmade jewelry, GUND, Native Threads clothing, Leaning Tree greeting cards, Hadley’s gourmet, and other unique brands of candles, trinkets, and figurines are all part of the large selection you’ll find at our Gift Shop.

Cash Deposits or Front Money

Guests of Morongo Casino Resort & Spa will be able to deposit money at the main cashier, either as front money or safekeeping. A front-money deposit allows the guest to access his or her deposit at the pit or at the main cashier. A safekeeping deposit is not accessible to the guest at the pit, and allows the guest only to deposit and withdraw his or her funds at the main cashier. For additional information, please contact the main cashier.

Check Cashing

We do offer casino credit/markers. Our check cashing booth offers check cashing and credit card advance services.

Check-in and Checkout

Check-in time at the Morongo hotel is 4 p.m. Checkout time is 11 a.m.

Children

Children under the age of 18 are not allowed to loiter in our gaming area. You may pass through, but only on your way to a destination.

Comps

Complimentary offers are provided to rated table games and slot players, based on play.

Concierge

Concierge services include restaurant reservations, theatre tickets, air travel, transportation arrangements, sports tickets, golf tee times, spa appointments, floral arrangements, mail and packages.

Discounts

We honor AAA, AARP and Morongo Winners Club discounts.

Flowers and Gifts

The concierge is available to arrange for flower and gift requests from hotel guests.

Gift Certificates

Gift cards can be purchased at the Gift shop in multiple denominations.

Golf

Tukwet Canyon “Home of the Southern California PGA” is a 36 Hole Championship daily fee facility located in beautiful Beaumont California. This Lee Schmidt and Brian Curley designed masterpiece provides a true test of golf for players of all levels making it one of the best public golfing facilities in Southern California. www.tukwetcanyon.com

Internet Access

The resort fee includes access to high-speed Internet service, provided in each deluxe guest room and oasis casita.

Legal Age to Gamble

The legal age to gamble at the Morongo casino is 18. The legal age to purchase or consume alcohol is 21.

Limousine Service

Jackson Limousines offers guests of the Morongo Casino Resort & Spa a special rate. Call 800-522-9955 for more details or visit www.jacksonlimo.com.

Mail and Packages

The concierge is available to handle mail and package requests for hotel guests.

Parking

We offer covered, self-parking and valet service.

Restaurant Reservations

Enjoy the Portrero Canyon Buffet and Serrano without the need to make reservations.

Cielo, a Pacific Coast Steak and Seafood Restaurant that celebrates a distinctly comfortable, Californian approach to fine dining.
RESERVE YOUR TABLE NOW.

Transportation

Morongo Casino Resort & Spa is within driving distance of Palm Springs, Ontario and Los Angeles International airports.

100% ADA-Accessible

Morongo Casino Resort & Spa is completely ADA-accessible. We do not, however, provide wheelchairs.

Win/Loss Statement

Request a win/loss statement by e-mailing win-loss@morongo.com.